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【Android 11.0 and H313】 |






Question: Cannot start/open for the first time |
Question: How to resolve video blur on the TV box? Setting--Display--Disable auto resolution--Set resolution to 1080P. |
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Question: Problem with WiFi setup or connection? Answer:1. Please try to reset the device:
(Settings)-(Backup and reset)---- (Factory Data Reset)-----(Reset Device)----(Erase All)
2. Please check if Your TV BOX Is successfully connected to your Wi-Fi router and is the signal strong? If the signal is very weak or out of range, try using it close to your Wi-Fi router. If you are unable to establish a connection, please check your Wi-Fi router settings and also try connecting to another router. 3. Please plug your network cable directly into the RJ45 port to check if it works. |
Question: Howcan I get the serial number of the IOTWE TV Box setting? |
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【Android 14.0】
The Android TV box with Android 14.0 ensures stability and smooth loading of movies, images, and games without interruption. Experience improved performance and increased user-friendliness thanks to a smooth and stable surface. Thanks to the powerful RK3528 Quad-Core processor and advanced image processing technology, you will enjoy an exceptional experience with fast execution speed and professional image quality. 【4GB RAM / 32/64/128GB ROM】
The Android 14.0 TV box offers impressive performance with 32/64/128GB ROM, guaranteeing a fluid operating system and increased execution speed without buffering or crashes. With enough storage space for apps, games, and more. Plus, you can expand the memory via the Micro-SD card reader, ensuring you never run out of storage space.
【Wi-Fi 6 2.4/5G & Bluetooth 5.0】 The Smart TV box offers a fast and stable 2.4G/5G WiFi 6 connection with transmission speeds up to 9.6 Gbps. With the new WIFI6, you can enjoy a fast and stable network, as well as smooth streaming, gaming, etc. Additionally, it is equipped with HDMI 2.0, a 10/100M Ethernet LAN port, and Bluetooth 5.0, providing multiple connectivity options and improved wireless audio transmission. 【8K + 3D & H.265】 The TV box supports playback of all common audio and video formats and allows you to enjoy 8K HD videos with sharper resolution than 4K. Experience thousands of Android games on a large 8K screen and enjoy a smooth gaming experience with fewer interruptions. Additionally, the Android 14.0 TV box also offers 3D support for an impressive visual experience. (*Note: 8K and 3D functions also require compatible devices.) 【Comfort and Convenience】 The T95 PLUS is the ideal solution for those who don't have a Smart TV or don't want to spend a lot of money on an expensive TV. Connect your smartphone wirelessly to the TV and enjoy images and sound on a large screen. With the Android 14.0 TV box, you can use a web browser, access social media applications, listen to music, watch videos, view photos, and much more. Transform your TV into a versatile entertainment center with the T95 PLUS. |
• The T95 PLUS smart TV box with Android 14.0 operating system offers you an improved operating system compared to Android 13.0. Enjoy the benefits of a faster and more stable system, improved software compatibility, and an optimized interface and user experience. Discover improved games, apps, and overall performance with the T95 PLUS Android 14.0 TV box. |
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• The Android 14.0 TV box is equipped with the powerful RK3528 Quad-Core Cortex-A53 processor, which ensures smooth and lag-free performance. And with 128GB of ROM, it offers ample storage space for your applications and content. You can also expand the storage space, with a maximum expansion capacity of 64GB (*without SD card). Ensure you have enough storage space to download and play videos and games in crystal clear quality. |
• The TV box running Android 14.0 supports WiFi 6 2.4G/5G and BT 5.0, making the use of a mini-keyboard and headphones more convenient. With WiFi 6, you can benefit from up to 12 simultaneous data streams in the 2.4 GHz and 5 GHz bands, compared to the 8 streams offered by WiFi 5 in a dual-band configuration. Use the app and watch movies. Simply plug the network cable into the corresponding socket and you can get started. |
• With this Android TV box, you can easily stream a variety of content, including videos, music, games, and documents, to your TV screen, without complicated cable installation. Thanks to the connection, you can achieve screen interactions on multiple devices and thus enhance your user experience. |
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Android TV box with 8K HD resolution. Colors are brighter and more vibrant on the HDR10+ screen. Ultra HD image quality guarantees an ultimate visual experience, allowing you to watch blockbuster movies every day. The Android box supports decoding and displaying all video and audio formats. |
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The Android 14.0 T95 PLUS TV box offers exceptional performance and features, as well as a user-friendly and easy-to-use interface. Connect it to your TV or monitor and enjoy browsing apps, watching movies, playing games, and much more. |
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Question: Cannot start/open for the first time |
Question: How to fix video blur on the TV-Box?
Answer: If this occurs in some videos, it may be a video quality issue and not dependent on the box. You can try setting the resolution to maximum (1080P or higher), then check if it works well. Or you can try another application. 1. If this occurs in all videos, here's what to do: A. If you have another HDMI cable, could you try it with that one? B. Connect the TV to the TV box correctly via an AV cable (there are different color ports). Please check and set it up correctly, or you can choose to use HDMI cables to connect it. If the problem persists, please try to restore factory settings as shown below: Press Settings - Backup & Reset ---- Factory data reset ----- Reset TV box ---- Erase everything. D. Set the TV box resolution to 1080P, here's how: Setting--Display--Disable auto-resolution--Set resolution to 1080P. |
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Question: Problem with WiFi setup or connection? |
Question: Howcan I set the XGODY TV Box? |

【Android 13.0 and H618】 |
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【Android 13.0 and H618】 |
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• The T95 Pro smart TV box, equipped with the Android 13.0 operating system, offers you a significantly improved operating system compared to Android 12.0.You can now fully enjoy the benefits of a faster and more stable system, improved software compatibility, as well as a clearer and more user-friendly interface and experience.With the T95 Pro Android 13.0 TV box, you can also enjoy higher quality games and apps and experience overall performance taken to the next level. |
• The Android 13.0 TV box is equipped with the powerful Allwinner H618 Cortex-A53 quad-core processor, ensuring absolutely smooth and uninterrupted performance.The T95 Pro smart TV box has 32/64/128 GB of ROM, thus offering ample storage space for your applications and content.If that's not enough, you can easily expand the storage space up to 64 GB (*SD card not included).This allows you to download and play high-resolution videos and games without hindrance thanks to the large ROM memory. |
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The Android 13.0 TV box supports WiFi 6 2.4G/5G as well as BT 5.0, making the use of mini-keyboards and headphones even more enjoyable.With WiFi 6, you can benefit from a significantly increased number of up to 12 simultaneous streams in the 2.4 and 5 GHz bands, unlike the only 8 streams offered by WiFi 5 in a dual-band configuration.Enjoy exceptionally fast and high-quality WiFi 6, which guarantees a clear improvement in quality when browsing, gaming, running applications, and watching movies. |
The T95 Android TV box enables efficient decoding and playback of almost all common audio and video formats.Experience stunningly sharp 6K HD video, with a significantly higher resolution than 4K.Play many Android games on a large 6K screen and enjoy a premium experience with minimal interruptions.In addition, this TV box supports 3D playback and thus opens up a spectacular visual world.(*Please note that your other devices must also offer the required 6K and 3D support to enjoy full functionality.) |
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Capture signals with advanced H.265 video decoding and provide exceptionally realistic 6K image quality, allowing every fine detail of the image to be reconstructed in record time. This not only guarantees you an exceptionally smooth HD video experience but also enables a significant reduction in bandwidth resources of 50%, thus allowing for more efficient and resource-saving media usage. |

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Question: Cannot start/open for the first time
Answer: Our QC team tested the item in detail before delivering it, so I believe we can solve the problem together. In this situation, please try the following: 1. Here is the step to set up the TV Box. A. Connect the charger to the TV box and wall socket. B. Connect the HDMI cable between the TV box and the TV. C. Set your TV to HDMI mode. Please check if you have connected the cables correctly. 2. Check if a red or blue light is on, or if no light is on, and contact me. |
Question: How to resolve
the video blur of the TV Box?
Answer: If this occurs in some of them, it may be a video quality problem, it does not depend on the box, you can try setting the resolution to maximum (1080P or higher), then check if it works well. Or you can do it in another application. 1. If this occurs in all videos, here is the step: A. If you have another HDMI cable, could you try it with another HDMI cable? B. Properly connect the TV to the TV box via an AV cable (there are different color ports). Please check and configure correctly, or you can choose to use HDMI cables to connect it. If the problem persists, please try to restore factory settings as described below: Tap Settings - Backup & reset---- Factory data reset----- Reset TV box---- Erase all. D. Set the TV box resolution to 1080P, here is the step: Setting--Display--Turn off automatic resolution--Set resolution to 1080P. |
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Question: Problem with WiFi setup or connection? |
Question: How do I set the language of the IOTWE TV box? |
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